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That is the only common denominator I can see since the 7510 has no problems comminicating and the new Win10 apps work just fine with the 4632 (so drivers are obviously present). Download HP Print and Scan Doctor for Windows PC from. Once HP Print and Scan Doctor is open, click Start, and then choose your printer. Learn more here Run HPPSdr.exe from the download location on your computer. Mac: Use Diagnose & Fix through HP Smart.
I believe there may be an issue with a recent firmware update on the 4632 models that is causing comunnication errors and the original driver software has yet to be updated. Windows: Download HP Print and Scan Doctor. I also own a Photosmart 7510 which has had no problems with printing or scanning. Both of these apps seem to work well and allow the 4632 to scan. On all the Win10 computers, I have installed the "HP AiO Remote" app and "HP Scan and Capture" app from the Windows Store. The print functions all work however, the scanning has failed. All of them (4) have all started showing the "scan to computer is unavailable" tray icon for my 4632 which I have restarted the router and turned off/on the wireless connection on the touchpad. My system is run on Windows 10 32-bit and is connected via USB and wirelessly to multiple other computers all running Win10. Since I have the same model at home, I figured this was an issue only with hers until mine stopped working in exactly the same fashion. If there is a connection problem, follow the instructions in the tool.
If your printer is not listed, turn it on and click Retry. Chapters:00:00 Introduction00:13 Scan using HP Easy Scan01:00 Edit the scan01:09 Save the scan01:27 Scan using Apple Image Capture02:05 Change settings and s. Once HP Print and Scan Doctor is open, click Start, and then choose your printer. HP Easy Scan Saved the Day I downloaded HP Easy Scan to my new iMac Pro and once the download completed and the App opened, I went to devices on my computer and clicked on my office 'HP OfficeJet Pro 8600' Icon - immediately my computer started downloading a new print driver file. I tried reinstalling the newest online full package software from HP support as well as the HP P&S doctor which stops at a missing driver. Mac: Use Diagnose & Fix through HP Smart. Hers is installed with a USB connection which up until now has worked flawlessly. I first noticed her unit lost the ability to scan both through the device touchpad and via the desktop software (Windows 7 Home Premium 64-bit) about 3 weeks ago. I have an Officejet 4632 and also purchased the same model for my mother.